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Meet Melissa Murphy: Medical Records Director/Hospitalizations

by Josh Frank on 10/23/15 8:42 AM

As the Director of Medical Records and Hospitalizations, Melissa Murphy is an intricate part of the NEG team. Learn more about Melissa, and why she loves being a part of the NEG family!


Melissa enjoying a day off with her son Shawn


Q: How long have you been with NEG?

A: Since April of 2012.


Q: What is a typical day like in the office?

A: For medical records I check in billing and communicate with clinicians about documentation to ensure timely accurate billing. I supervise daily tasks of staff in medical records and ensure quality work and performance, back up phone receptionist, and I work with Karen Mozzer on all insurance audits. For hospitalizations I work with facilities, program directors, and hospital units throughout the state to find placement for NEG patients in need of inpatient psych beds.


Q: What is your favorite thing about working at NEG?

A: My work family, they make the work week a blast!


Q: Why should someone consider to come work for NEG?

A: The company is great to their employees. I love that they are so focused on family here. Steve and Renee are always concerned and understanding about different situations that may arise from having a family. Working here has exposed me to so many new learning opportunities and experiences that I am very grateful for.


Q: Some fun facts/ hobbies?!

A: I have a five year old son named Shawn, he is the love of my life. I have my own direct sales company selling Premier Designs Jewelry. Some of my favorite things to do in my free time are going bowling, movies, dining out, long walks, road trips and I am the queen of hosting parties. My favorite days off are spent cooking up a storm in my kitchen, and having my little Chef Shawn as my assistant.



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