Mr. Steven P. Marcus is a visionary executive who has dedicated his life to improving the lives of those in need as CEO and owner of diversified healthcare enterprises. Mr. Marcus is an accomplished businessman, devout family man, and Catholic Deacon. He attributes his success to his 3 pillars: faith, family, and an unwavering commitment to people in need. In 2008 Mr. Marcus expanded West Central Family & Counseling to provide top quality, mental health outpatient services to support anyone with emotional or behavioral needs throughout the greater Pioneer Valley community. Steven earned a Masters degree in Social Work from the University of Connecticut in 1990 and a Bachelor of Arts degree from Westfield State University in 1988. He is a Licensed Clinical Social Worker (LCSW); he is trained in psychotherapy and continues to provide hands-on support to improve the lives of those facing a variety of mental health challenges. Steve is active in his local faith and academic communities. He serves as a Deacon of St. Maron Maronite Church, Governor for the International Board of Legatus, and Chairman of the Development Leadership Council for Catholic Near East Welfare Association (CNEWA), a papal agency. Current Academic Board appointments include Chair of the Board of Trustees for Westfield State University.
Karen Mozzer, MSW, LICSW is the Vice President of Operations for WCFC. In this role she oversees all professional services for our outpatient clinic, as well as its New England Geriatrics program. Prior to taking the role of Vice President she worked as a Psychotherapist, Quality Assurance Coordinator, and Program Director for New England Geriatrics. Her work in geriatric mental health is highly regarded by colleagues and long-term care facilities. Karen has also worked as a Group Home Coordinator for Concord-Assabet Adolescent Services and a Mentor Supervisor and Adolescent Counselor for DARE Family Services. Karen has provided presentations and trainings on various topics in geriatric mental health. Audiences include the National Association of Social Workers (Massachusetts Chapter), Western New England University Social Work Conference, American Stroke Association, and numerous nursing homes and community groups. She received her MSW from the Simmons School of Social Work and graduated magna cum laude from Amherst College with a BA in psychology. Karen has lived in Connecticut with her husband and son for over 10 years.
Ricardo Mujica, MD, is Board Certified in Geriatric Psychiatry and Addictions Psychiatry. He is the Medical Director of West Central Family & Counseling, Ltd. and oversees its Geriatric Program, New England Geriatrics (NEG). He has boundless compassion for the elderly and an innate ability for understanding the challenges of treating frail individuals with multiple medical and psychiatric diagnoses. His work in mental health is highly regarded by colleagues throughout western Massachusetts. New England Geriatrics manages the Center for Geriatric Psychiatry Unit at Baystate Wing Hospital located in Palmer, MA. Dr. Mujica serves as its full time Medical Director. Mujica received his medical training at the SUNY Health Science Center and Yale University. While at Yale, he served as Chief Resident and also completed fellowships in geriatric psychiatry and addiction psychiatry. He is also trained in providing Electroconvulsive Therapy (ECT) and uses this form of treatment at Wing Memorial Hospital. Dr. Mujica has provided presentations and trainings on various topics in geriatric mental health throughout his career. He also has done research and published on a variety of topics including Alzheimer’s disease and schizophrenia. Dr. Mujica was born in Columbia. He resides in western Massachusetts with his wife, son and daughter and is active in his community.
Audra Phaneuf is the Chief Financial Officer of West Central Family & Counseling, Ltd and oversees all financial aspects of the entity and its current and former affiliated entities including; New England Health Care Management, Inc., which has operated and managed nursing homes within the Commonwealth of Massachusetts, a Hospice company and a billing agency for physicians and groups. Audra holds a degree in Business Administration. She is an operationally focused CFO and involved in many of the day to day functions within the business office. She has a strong aptitude for understanding the dynamic health care landscape and has developed and maintained successful relationships with a multitude of health insurance carriers. Audra has been with the organization since 2000 and has grown with the company, managing revenues which have expanded and doubled since her commencement. She has been recognized by the company for her leadership abilities and willingness to step up and take on any tasks assigned and most recently for her dedication and work by earning an Award of Excellence in 2010 at the company’s annual employee conference. Outside of the office Audra and her family reside in western Massachusetts. She is involved in her children’s activities including serving on parent-teacher boards, organizing several fundraising campaigns to obtain corporate donations.
With a reputation for transformative leadership, Maria Darasz brings thirty plus years of healthcare executive experience to New England Geriatrics. Prior to joining our management team in 2016, Maria grew her career at Wing Memorial Hospital and Medical Centers located in Palmer, Massachusetts as the Director of Patient Accounting, then as Vice President of Ambulatory Care , UMass Wing , and most recently as Vice President, Bay State Health Eastern Region- Provider Practices. Within her latest role Maria managed 147 Multi-Specialty Physicians in 6 locations. Some of Maria’s career highlights include the development a bariatric surgery weight loss satellite program, a profitable and quality hearing aid program and bringing much needed Primary Care Physicians and Specialists to the local community .
As the Director of Patient Accounting for New England Geriatrics Maria manages our billing operations, and works with each department to create streamline systems throughout the organization. Maria has a Master’s in Business Administration from the University of Massachusetts at Amherst. In her spare time Maria enjoys family, reading, watching movies, listening to audio tapes, and is a pen and ink artist. Her favorite quote is, “Today, do the impossible, Tomorrow do it again.”
Stacey Rossano is a Program Director for approximately 50 skilled nursing facilities in Western and Central Massachusetts. She has been an employee of New England Geriatrics since 1996 starting as a therapist providing counseling as well as behavioral consultation.
Stacey has also worked on New England Geriatrics' inpatient geropsychiatric unit at Wing Memorial Hospital as well as having been a part of the New England Hospice team. She has provided MSW consulting services to some of our skilled nursing facilities and led support groups to long term care, as well as community groups.
Stacey has been a part of Western New England University’s certificate program on educating current caregivers and staff on the dementia process through trainings in conjunction with several other esteemed colleagues in the field. Most recently she was awarded the National Association of Social Worker’s Nursing Home Social Worker of the year for 2013.
Stacey lives in Western Massachusetts with her husband and their 2 boxers. She is a graduate of Springfield College with her Master’s in Social Work.
Leia Marcellino, LSW, CDP is the North Shore Program Director for New England Geriatrics. Her work within this role includes oversight and supervision of all clinical services for over 30 nursing homes within the northern region of Massachusetts. Leia has a passion for providing education to nursing home staff. She takes an active role in providing support, crisis management, and strategic behavioral work within the nursing facilities she serves.
Leia has previous experience as a Protective Services Worker with Elder Services of the Merrimack Valley. During this time, she developed her skills working with the at risk geriatric population, as well as families and community groups in order to reduce risk, provide service planning, and assessment of mental health needs. Her advocacy work included being a liaison for developing and presenting mandated reporter trainings for professionals throughout the State of Massachusetts, as well as being an educational presenter at Merrimack College School of Social Work and Criminology.
Leia has worked with children and families prior to her work with the elder population. She also served as a supervisor in a residential and educational setting for dually diagnosed adolescence at Easter Seals of New Hampshire. Leia has been an avid volunteer for the Girl Scouts of the Green and White mountains where she has provided guidance and leadership to young women. She takes pride in her role in the care ministry at her church where she worked to develop outreach programing for assisted livings and nursing homes. She also leads a caregiver support in the community in which she lives.
Leia received her BA in Clinical and Counseling Psychology from Keene State College, and holds a Certificate in Aging from Boston University’s Institute for Geriatric Social Work. She is a Certified Dementia Practitioner. She also holds a certification in working with people who have dementia by StilMee Alzheimer Coaching. Leia lives in New Hampshire with her husband and two daughters.
Michelle Lyons is the Program Director for New England Geriatrics’ Boston, South Shore, and Cape Cod contracted skilled nursing facilities. Michelle joined our team in the winter of 2018. Prior to working for New England Geriatrics, Michelle has clinical social work experience within inpatient, outpatient and long-term care facilities. These roles include serving as a Program Director for an outpatient community based clinic, as well as a Director of Social Services for a rehabilitation and nursing center.
Michelle received her MSW from Simmons College in 2012, in which she specialized in substance abuse and trauma studies. In the past, she volunteered with the Rape Crisis Center in Worcester, MA, as a hotline worker and certified sexual assault counselor. Additionally, she has volunteered for the Citizens Schools Program, which teaches photography to middle school students.
Outside of work, Michelle enjoys spending time with her five year old son, writing, singing, and playing the piano and guitar.